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Advancing technology has influenced the way employees to communicate and interact with each other. Effective communication at the workplace is essential for a smooth workflow and workplace wellness. And so, employers must adapt to modern communication channels.

Businesses today are driven by employees, therefore, employers must work towards driving a positive workplace experience for better employee engagement, productivity, and overall workplace wellness.

A study by StressOrg revealed that 80% of the employees are stressed at the workplace due to ineffective communication.

Another Salesforce study concluded that 86% of employees felt that failures at the workplace are caused primarily due to lack of proper communication or collaboration.

No wonder, employee communication is closely knitted with how the organization functions and impacts the workplace culture. Also, effective communication is needed for employee engagement and to build a relationship of trust among the workforce.

Here are the top 5 reasons for how effective employee communication is associated with better engagement, experience, and workplace wellness.

Enhances Employee Productivity

In almost every organization, the entire workforce is intertwined. Right from the lower-level workers to senior-level executives, the workflow is blended as a close network. For this complete network to work smoothly, it is imperative to have an effective communication module that motivates employees to collaborate and stay productive. With the right communication methods, employees can save their time and complete their tasks efficiently, thus, enhancing their productivity.

Studies show that when companies communicate efficiently, the employee engagement levels rise 4X times. On the contrary, 33% of respondents of a certain study said that a lack of proper communication affected employee morale negatively. Another study by McKinsey Global Institute revealed that when the employees connected honestly and openly, there was a 25% increase in employee productivity.

Conveys Company Policies

Pursuing the company policies is a must to establish a healthy workplace culture and to ensure smooth workflow. Only when the employers communicate their company policies to the employees, the workforce can follow them diligently. And so, the information about the company policies or its updates must be conveyed well and quickly to the entire organization.

The recent COVID-19 pandemic has changed the opinion of employee health and wellbeing. Many companies had to change their working policies to accommodate employee wellness and productivity, while abiding with the safety regulations. In such situations, effective employee communication played a vital role in managing and maintaining employee productivity, attendance, safety, and behavior, even in remote working situations.

A study showed that when employers communicated poorly with them about COVID-19 related policies, only 30% of employees felt their employers were concerned about their health and wellbeing. On the other hand, 96% of the employees who were communicated well about the COVID-19 policies, felt their companies really prioritized their wellness.

Boosts Employee Creativity

Only when the employees are given the freedom to express their ideas, they will put out their thoughts and concepts without hesitation or the fear of being ridiculed. Employees who are engaged and entrusted at work tend to be more innovative. With the right employee collaboration and communication methods, employees can reach out to the higher-level executives to demonstrate their innovative ideas, fearlessly.

A Gallup study showed that 59% of the engaged employees said their job helped in unleashing their creative side, in comparison to the 3% of disengaged employees. This shows that employers must put in efforts to ensure that employees voice their innovative ideas that can influence employee productivity and business outcomes.

Reduces Employee Turnover Rates

Of all the different challenges faced by employers across the globe, employee turnover is one of the common issues. One of the basic reasons for employees quitting their companies is the lack of communication and not seeking employee feedback, both of which indicate inefficient management. Reports suggested that almost 75% of employee turnover causes are preventable, and proper employee communication is one of the key solutions to reduce it.

An SHRM study showed that employee turnover rates cost the companies almost 90% – 200% of the annual employee salary. A Forbes study concluded that 49% of today’s employees, mainly consisting of Millennial and Gen Z generations, were not planning on staying in the same job for more than two years. This could impact the employers and the market as the Millennials and Gen Z generations comprise more than half of the global workforce.

Improved Workplace Culture

There is a lot of evidence proving that effective employee communication is imperative to establish a healthy workplace culture. Building the right company culture is important for the employees to trust their employers and connect with the organization. Also, good communication between the employees and employers boosts employee morale and aids with business growth.

With COVID-19 enforcing remote working, employee communication is crucial to ensure a smooth workflow. A study revealed that 20% of the remote workers had trouble communicating with the employers and struggled to collaborate over work-related issues. It is apparent from the reports that for a company to thrive, effective employee communication is a must.

How Employers Can Improve Employee Communication?

Implementing well-designed corporate wellness programs is one of the effective ways to improve employee engagement, communication, wellbeing, and productivity at the workplace. Here are other ways how employers can ensure high employee engagement by implementing the right employee communication methods.

Digital Communication Modes – 41% of Millennials prefer digital communication channels. 85% of employees use more than one type of communication device in the workplace. And so, using mobile apps and other digital modes can help with better communication.

Include The Whole Workforce – Open and clean communication strategies between the employees and employers bring a sense of credibility to the management. Keeping the lines of communication open through the entire workforce, including the leaders helps in boosting employee confidence and trust.

Filtering Communication Messages – Spamming employee inbox is not going to help with better communication. The key is to convey the right message to the right person at the right time. Decide which information must be sent to the employees to engage them, and mention all the required details.

Video Communication – With remote working becoming the new normal way of workplace culture, video calls can be a great way of communicating with the team members. Deemed as the next best thing to one-on-one communication, video media tools are an excellent way to deliver information to the employees. Know more about the impact of virtual meetings and remote working.

Post Author: Admin