A data breach can be highly damaging to employees and disastrous to businesses. With technology advancing in every field, employers are also implementing it for their workplace wellness programs.
Since most robust workplace wellness programs use a digital wellness platform to deliver the modules, wellness portal security must be the top priority.
The primary objective of the corporate wellness programs is to provide activities and programs that help improve employee health and wellbeing. They also collect a lot of personal information and health data of the employees to offer the best-suited programs through a dynamic corporate wellness platform. Organizations must protect such user data to ensure their privacy and safety. More importantly, the data must be secured as the company must comply with the data protection and privacy laws.
Here are a couple of reasons why employers must go the extra mile to secure their corporate wellness platform ensuring user data protection and privacy.
High Data Breach Risks
The advancing technology is accompanied by high possibilities of breaches, fraud, and scams. A 2019 IBM report revealed more than 500 data breaches across 17 industries with an average tag of $7.13 million per breach. This was a 10% increase since 2018. Also, healthcare organizations had the highest penalties for their data infringements. A 2009 – 2019 Reuters study showed that at least one demographic data piece was involved in the hacker attacks on the 1461 healthcare organizations studied. Almost 964 data breaches had affected around 150 million patients, in which personal information was stolen, financial data was compromised, and sensitive information was lost. Since most companies are now operating remotely since the pandemic, it is even more important to ensure proper measures are taken to protect personal and professional data.
Since cybercrime has become masterful, employers must implement dynamic security systems to their corporate wellness platform to protect their data from hackers without compromising patient data and financial security.
High Cybercrime Rates
There is no denying that cybercrime rates are increasing, and companies must acknowledge these facts to address the associated concerns. The security systems enforced a few years ago may not be capable of protecting today against the latest skillful hacking techniques. This definitely does not mean that old systems will not protect or secure data in modern times. All it needs is a little upgrade by embedding advanced security measures into the workplace culture and technological systems. With time, the new security measures will become a part of the organization.
A 2019 Statista study showed that in 2018 alone, there was monetary damage of $2,710 million due to cybercrime as reported to the IC3.
To prevent such damage to the organizations, employers must ensure their security systems and working policies are in line with the latest data protection regulations. They can also seek support from cybersecurity experts to create awareness and teach everyone at the workplace about data security and responsibilities.
Employee Trust Wears Down With Compromised Security
Most people have strong instincts, and many times they follow them. If employees feel the organization has a relaxed security system or their wellness provider is not very keen on protecting user data, they might lose trust in the company and the provider. Once lost, it can be hard to regain it. In addition to affecting employee engagement and participation in the corporate wellness program activities and challenges, compromised portal security can impact the entire business.
Employers must make sure their workplace culture, wellness portal, and wellness vendor are accustomed to ensuring high-security measures. This could include a well-designed user interface that guarantees a smooth user experience, and state-of-art security systems for the portal and the entire organization records. When employees see a secured interface and are sure about their employer’s efforts to secure their personal information, it becomes easier to gain trust.
Complying with the Global Data Privacy Laws
Over the years, lots of personal and crucial data were misused unethically. And so, individuals have become highly protective of their confidential data. To ensure data security, the protection laws have become more stringent. These stringent actions include higher penalties for those who do not abide by the regulations and extra authority for users to control their data.
Every country has different data protection and privacy laws. For example –
- USA – Certain industries and companies must abide by the HIPAA and its associated privacy laws.
- Canada – Canadian Personal Information Protection and Electronic Documents Act (PIPEDA)
- Europe – General Data Protection Regulation (GDPR).
Companies that have worksites in different geographical locations must abide by the laws and regulations of both places.
Building trust with the workforce is crucial to ensure employee engagement and build a positive workplace culture. Simply offering any workplace wellness programs as a part of the benefits package will not help much. Employers must identify the specific health and wellbeing needs to design the modules and corporate wellness platform accordingly, ensuring high security.
So, while implementing the workplace wellness program, make sure the corporate wellness platform security is one of the vital assessment parameters and priorities.